Terms of Service
Last Updated: February 2026
1. Acceptance of Terms
By accessing or using CallCall.ai ("CallCall.ai", "we", "our", or "us"), you agree to be bound by these Terms of Service ("Terms").
If you do not agree, you must not use our services.
2. Description of Services
CallCall.ai provides AI-powered communication services including:
AI voice agents
Call handling and routing
SMS messaging
Call summaries and automation
Services may be provided on a subscription or usage basis.
3. SMS Communication Use Cases
By providing your phone number and opting in, you consent to receive SMS communications related to:
Appointment confirmations
Service notifications
Operational updates
Call summaries or follow-ups
We do not send unsolicited marketing messages.
4. Opt-Out Instructions
You may opt out of SMS communications at any time by replying:
STOP – to unsubscribe
START – to re-subscribe
For help, reply HELP or contact support using the details below.
5. Message & Data Rates
Message and data rates may apply depending on your mobile carrier and plan.
6. Carrier Disclaimer
Mobile carriers are not liable for delayed or undelivered messages.
7. Eligibility (18+)
You must be at least 18 years old to use CallCall.ai.
By using our services, you confirm that you meet this requirement.
8. User Responsibilities
You agree to:
Provide accurate information
Obtain proper consent before submitting phone numbers
Use services lawfully
You agree not to:
Send spam or unlawful communications
Violate telecommunication laws
Misrepresent your identity
9. Messaging Compliance
You are responsible for ensuring that all communications sent using CallCall.ai:
Have proper recipient consent
Include opt-out instructions where required
Comply with applicable laws
CallCall.ai may suspend services for non-compliance.
10. Call Recording & AI Processing
Calls may be recorded or analyzed to provide summaries and improve performance.
You are responsible for complying with call recording consent laws in your jurisdiction.
11. Payments
Fees are billed based on your selected plan or usage.
Failure to pay may result in suspension or termination.
12. Service Availability
We strive for reliable service but do not guarantee uninterrupted operation.
13. Intellectual Property
All CallCall.ai software and technology remain our property.
14. Privacy
Use of our services is also governed by our Privacy Policy:
15. Termination
We may suspend or terminate services for misuse or legal requirements.
16. Limitation of Liability
CallCall.ai is not liable for:
Indirect damages
Loss of data or profits
AI-generated inaccuracies
Use is at your own risk.
17. Indemnification
You agree to indemnify CallCall.ai for violations caused by your misuse.
18. Updates
We may update these Terms periodically.
19. Customer Support Contact
For support or questions:
20. Governing Law
These Terms are governed by applicable operational jurisdiction laws.